Cookie Policy

What is a cookie?

A cookie is a piece of information in the form of a tiny text file placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server, and it can be used by that server whenever the user visits the website. These help us recognize you and your device and store some information about your preferences or past actions.

How Do We Use Cookies?

We use cookies and other similar tracking technologies on this website to:

  • recognize you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences and use of our website;
  • keep track of the products and options you choose to allow to complete your purchases
  • carry out research and statistical analysis to help improve our content, products, and services and to help us better understand our users’ requirements; and
  • make your online experience more efficient and enjoyable.

Types of cookies

  • The session, or transient cookies. The cookies stored in the computer’s memory only during a user’s browsing session are automatically deleted from the user’s machine when the browser is closed. These cookies usually store a session ID that is not personally identifiable to users, allowing the user to move from page to page without repeatedly log-in. 
  • Permanent, persistent, or stored cookies. Cookies that are stored on the user’s computer and are not deleted when the browser is closed. Permanent cookies can retain user preferences for a particular web site, allowing those preferences to be used in future browsing sessions.
  • Fash cookies. If you have Adobe Flash installed on your computer (most computers do), small files may be stored on your computer by websites that contain Flash media, such as video clips. These files are known as Local Shared Objects (LSOs) or Flash cookies. They can be used for the same purposes as regular cookies (properly called HTTP cookies).

What cookies do we use on our site?

Here are the types of cookies we use, what they’re used for and some examples of how we use them.

__utm, __utmb, __utmz, __utmc, ai_session, ai_userAnalyticsThis set of cookies is used by our analytics software to monitor which pages are visited and allow us to make improvements to the website by analyzing visitors’ interests and behavior. All data collected is anonymous.
__gads, _ybotv, _dm_bid, OX_plg, _dm_sync, OX_sd, __ybotuAdvertisingThese cookies are used by Google AdSense and other advertisers to identify and target our site for delivering relevant advertising.
PatientAuth, PatientAuthSessionSite functionalityThese cookies keep you logged in. If you choose to stay logged in when you sign into ThePets, this cookie becomes persistent and is stored on your computer for 7 days, being renewed every time you revisit.

Use of Cookies by Associated Websites and Third Parties

Please be aware that our website contains links to and from other websites. We accept no responsibility or liability for the content of these websites or the cookies they use. If you choose to visit another website via our website, you will need to contact them separately to have your personal information deleted from any records they might hold. It is also the responsibility of these websites to detail their use of cookies to you on their website. Also, to gain the relevant consent from you for their usage.

During your visit to our website, you may notice some cookies that are not related to us. This typically takes the form of embedded content from sites such as YouTube and social media bookmarks. When you visit a page with content embedded from these websites and opt to interact with this content, you will be presented with cookies from them. We do not control the dissemination of these cookies, and you should check the third-part websites for more information.

Managing, Disabling and Enabling Cookies

You can accept or decline cookies from any website by modifying the settings in your browser. If you wish to restrict or block the cookies set by our site, you can do this through your browser settings. However, please note that deleting or disabling cookies could affect the functionality of our website, and you may not be able to access certain areas or features of our site.

Please note: We do not recommend disabling cookies entirely as this will prevent most websites and services (such as webmail and social media sites) from working.

For information about how to manage and disable cookies, you can visit or

Last revised April 2020